Crowne Plaza Hotel Virginia Beach-Norfolk By Ihg, Virginia Beach - Reviews, Room Options & Prices 2025

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About the Hotel

4453 Bonney Road, Virginia Beach, Virginia, United States of America, 23462

The 4-star Crowne Plaza Hotel Virginia Beach-Norfolk By Ihg features 12000 sq ft of event space and complimentary high-speed WiFi. The hotel provides a 24-hour health club, indoor pool, Tines Restaurant, Aqua Bar, and implements the Crowne Plaza Sleep Advantage® program.

Premium Comfort Rooms

Each room at Crowne Plaza Virginia Beach Town Center includes a microwave, refrigerator, work desk, and premium bedding. The Crowne Plaza Sleep Advantage Program provides upgraded sleep amenities and seven-layered comfort beds.

All-Day Dining Options

Tines Restaurant serves all-day dining options. The Aqua Bar offers cocktails and beer in a laid-back atmosphere.

Wellness and Recreation

The hotel features an indoor pool and fitness center. Nearby attractions include Back Bay National Wildlife Refuge and False Cape State Parks for hiking and wildlife viewing.

Central Town Location

Located half-mile from Town Center shops, 8 miles from the Boardwalk, and 9.5 miles from Norfolk International Airport. The Virginia Aquarium and Norfolk Naval Base are within driving distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Queen Room

Max:

4 persons

37 m²

Bed options:

2 King Size Beds

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Standard Room

Max:

2 persons

37 m²

Bed options:

1 King Size Bed

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King Room

Max:

4 persons

37 m²

Bed options:

1 King Size Bed

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Getting around

A guide to all available transportation options

City Center

Virginia Beach 8.5 mi

Airports

Norfolk International (ORF) 8.8 mi

Kinmen (knh) 14.9 mi

Bus

Bus stop2700 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Delicious Bar Food

“I had an amazing experience at the hotel's bar, where the bartender, Matt, made the tastiest drinks I've ever had. The bar food was equally good, perfect for relaxing after a long day!” view full review

Clean and Comfortable Accommodations

“My room was truly a highlight of my stay. The sheets smelled fresh and clean, and I found the bed to be incredibly comfortable, making it easy for me to relax after a day of exploring.” view full review

Refreshing Swimming Pool

“The swimming pool at the hotel was a refreshing gem. It provided a perfect respite from the summer heat, allowing me to unwind and enjoy some leisure time during my stay.” view full review

Convenient Office Assist Area

“I appreciated the Wi-Fi office assist area, which was comfy and clean. It made my stay even more enjoyable as I could handle a few work tasks in a pleasant environment.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Baggage storage
Elevator
ATM/Cash machine

Sports & Fitness

Fitness center

Services

Room service
Housekeeping
Laundry
Dry cleaning
Stores/Commercial services
Happy hour

Dining

Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Room features

Air conditioning
Heating
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

4453 Bonney Road, Virginia Beach, Virginia, United States of America, 23462

Map view

4453 Bonney Road, Virginia Beach, Virginia, United States of America, 23462

City landmarks

Parks

Mount Trashmore Park

2.0 mi

Mall

Pembroke Mall Shopping Center

1.1 mi

Sandler Center for the Performing Arts

5200 ft

Regal Stadium 12

2200 ft

Mall

Town Center of Virginia Beach

3100 ft

4318 Holland Road

FunVille Playground and Cafe Virginia Beach

2.2 mi

Reporting Academy of Virginia

2100 ft

Antioch College

2500 ft

Broadway Theatre

Zeiders American Dream Theater

2900 ft

Pembroke Mall

4300 ft

Y Not Wednesday Farmers Market at Town Center

3200 ft

Funny Bones Comedy Club

3300 ft

Church

Thalia United Methodist Church

3600 ft

Lynnhaven Presbyterian Church

4100 ft

Kempsville Marketplace Shopping Center

1.4 mi

University of Virginia

4600 ft

3900 Bonney Rd Ste 111

Virginia Beach Antique Mall

1.2 mi

The Church of Jesus Christ of Latter-day Saints

4900 ft

Virginia Beach Central Library

5000 ft

Thalia Park

5300 ft

Coney Island Family Arcade

1.1 mi

Aragona Village Shopping Center

1.1 mi

Museums

Ferry Plantation House

2.0 mi

Emmanuel Lutheran Church

1.2 mi

Golf Course

Kempsville Lakes Club House

1.3 mi

Golf Course

Kempsville Greens Golf Course

1.4 mi

Store

Virginia Beach Rock Gym

1.5 mi

Church

St. Andrews United Methodist Church

1.5 mi

Market

Holland Plaza Shopping Center

2.2 mi

Nearby

Regal Stadium 12

2000 ft

Broadway Theatre

Zeiders American Dream Theater

2000 ft

Restaurants

Mission Bbq

3900 ft

116 S Independence Blvd

Sumo Japanese Steak House & Sushi Bar

4100 ft

116 S Independence Blvd

Golden Corral

1.2 mi

400 S Independence Blvd

Saffron Indian Bistro

3800 ft

4532 Columbus St

Cantina Laredo

4500 ft

4505 Commerce St

BRAVO Cucina Italiana

4900 ft

193 Central Park Ave

Zushi Japanese Bistro

4400 ft

4540 Main St

Harold's

4900 ft

4445 Virginia Beach Blvd

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily stay again

8.2/10

Great

Rooms

6.0

Location

7.6

Service

6.0

Dining

5.4

Max

United States of America, March 2025

5.2/10

I had a mixed experience at Crowne Plaza Hotel Virginia Beach-Norfolk. The location was convenient, and my room was clean and comfortable, but there were several issues that put a damper on my stay. The pool area was not well-maintained, and I faced frustrating situations with the elevators and service. Overall, while the staff was friendly, I can't overlook the negatives.

Rooms

6.0

The rooms were spacious and clean, but there were maintenance issues like a broken toilet seat in one instance. I appreciated the comfortable beds, but some bathrooms showed signs of wear and needed attention.

Service

5.0

The front desk staff was friendly and helpful, but I did encounter issues during my stay, especially with room service and the overall lack of communication about amenities.

Location

8.0

The hotel's location was great, just a short drive from the beach and nearby attractions, making it convenient for my needs.

Dining

5.0

I found the breakfast options limited and the quality wasn't exactly up to par considering the price. Room service was confusing and not readily available.

Facilities

5.0

The indoor pool was supposed to be a highlight, but it wasn't heated and was quite dirty, which was disappointing. There were also elevator issues during my stay.

Julius

United States of America, December 2024

6.2/10

I stayed at Crowne Plaza during my recent trip, and it was a mixed experience. On the positive side, the front desk staff was friendly, and my room was spacious and clean. However, I faced issues with the pool area being cold and dirty, and the room service experience was frustrating, to say the least.

Rooms

6.0

My room was spacious and clean, but it had some maintenance issues like a poorly functioning bathroom sink and toilet. The first room assigned to me was next to the busy highway, which made it quite noisy.

Service

5.0

The front desk staff was accommodating, but I had a frustrating experience with room service ordering. It took multiple calls just to understand the menu's inaccuracies, and there was a lack of clarity from the staff.

Location

8.0

The hotel’s location next to the highway was convenient for getting around, but it also meant noise was a factor. Several chain restaurants nearby were great for quick meals.

Dining

5.0

I tried the breakfast buffet, which was decent but not complimentary. I felt that the value didn’t quite match the price I paid.

Facilities

5.0

The amenities were underwhelming for what was advertised. The indoor pool was quite cold, and the pool area had debris and bird feathers, which was off-putting. Additionally, the elevator issues caused further inconvenience during my stay.

Jill

United States of America, November 2024

6.8/10

My stay at the Crowne Plaza Hotel in Virginia Beach was a mix of highs and lows. On the positive side, the staff demonstrated really good hospitality and my bed was quite comfortable. However, outdated facilities, insufficient air conditioning, and poor service during breakfast left me feeling disappointed. The hotel's condition really needs urgent attention to enhance the overall experience. 😞

Rooms

6.0

The room itself was spacious and clean, but the bathroom felt cramped for more than one guest. The noise from the nearby interstate was a bit disruptive, too.

Service

7.0

The staff was really friendly and accommodating, with special shout-outs to the front desk team. Unfortunately, the level of service dropped during busy meal times, leading to confusion and delays.

Location

7.0

Conveniently located near Virginia Beach and other amenities, the hotel was easy to access. However, it could really use a renovation to improve the overall ambiance.

Dining

5.0

Breakfast options were available, but the quality and variety fell short due to a lack of preparation, particularly during the busy Sunday service. I had hoped for a better experience.

Facilities

5.0

While the indoor pool was a nice touch, the elevator situation was quite alarming—only one was operational, and it felt unreliable. The lobby could also be cleaner.

Charles

United States of America, October 2024

6.8/10

During my recent stay at the Crowne Plaza, I appreciated the location, which was conveniently close to many restaurants and shops, though the noise from the highway could be disruptive. The room was decent overall with good amenities, but I encountered a couple of issues, such as a noisy initial room that I had to switch from. The friendly front desk staff made my experience better, but the chilly lobby was a downside I hope they fix soon.

Rooms

6.0

My first room was noisy and overlooked the highway, prompting a switch to a quieter street-facing room. Overall, the rooms were decent but could use some deep cleaning and maintenance.

Service

7.0

The front desk staff was friendly and accommodating, which improved my experience. However, I felt that some issues with room cleanliness could have been addressed better.

Location

8.0

The hotel's location is excellent, ideally situated near various attractions and dining options. It made it easy for me to explore the area.

Dining

7.0

The breakfast buffet was enjoyable, though not complementary, and I was pleased with the options provided. However, some guests might find it limited.

Facilities

6.0

I was impressed with the exercise room, which had a lot of equipment available. The hotel was undergoing renovations, but they did offer some happy hour events to keep guests entertained.

Mildred

United States of America, October 2024

7.0/10

I had a somewhat mixed experience at the Crowne Plaza Virginia Beach. While I enjoyed the comfortable bed and spacious room, there were significant issues due to ongoing renovations. I found the dining options a bit limited, and service in the restaurant could definitely be improved. Overall, there were some positives, but I felt the hotel is losing its appeal.

Rooms

6.0

I appreciated the spaciousness of my room, but it showed signs of age and could have been cleaner. I could hear noise from the highway, which was a distraction.

Service

6.0

The front desk staff were friendly and helpful, but I did have to wait for service in the restaurant. It took quite a while to get basic items like coffee.

Location

7.0

The location was convenient for access to the beach and nearby attractions, but the construction affected my ability to navigate the hotel easily.

Dining

5.0

The food options were decent, but breakfast felt basic and lacked variety. I expected more choices, especially for vegetarians.

Facilities

5.0

The ongoing renovations were disruptive, and facilities like the indoor pool were closed, limiting my experience. There was only one working elevator, which added to the inconvenience.